Frequently asked questions (FAQ)

We manage three independent apartments in Florence’s historic centre: L&D 51 Suites, Suite Mariasole and Suite Piccolo Principe, all around Piazza Ognissanti and Santa Maria Novella.

L&D 51 Suites sleeps up to 6 guests, with 2 double bedrooms, 2 bathrooms with walk-in showers, a living room and an eat-in kitchen.

Suite Mariasole is a studio for up to 2 guests, with sleeping, living and kitchen areas in one room and a bathroom with a large walk-in shower.

Suite Piccolo Principe sleeps up to 4: one bedroom plus a living room with a double sofa bed, a small separate kitchen and a bathroom with a window.

L&D 51 Suites is the largest: 2 bedrooms, 2 bathrooms and an eat-in kitchen, ideal for families or small groups of up to 6.

Suite Mariasole is perfect for couples: a bright studio in a 14th-century palazzo with an original coffered wooden ceiling.

Yes. All three face inner courtyards or quiet streets while being right in the centre.

Historic Florentine palazzi: L&D 51 Suites in a 19th-century building with pietra serena stairs, Suite Mariasole in a 14th-century palazzo and Suite Piccolo Principe in a 19th-century palazzo with frescoed ceilings.

According to tradition, yes: the coat of arms on the façade tells the building’s story, and Sandro Botticelli is said to have been born there.

Yes, all of them have an equipped kitchen with a fridge; L&D 51 Suites and Suite Mariasole have induction hobs.

Yes, free Wi-Fi in every apartment.

Yes, all apartments have air conditioning — essential in a Florentine summer.

Yes, hotel-quality linen and towels are included.

Yes, every apartment has an LCD TV.

A professional cleaning service prepares each apartment before every arrival.

Yes, the kitchens are equipped for breakfasts and full meals.

Yes, L&D 51 Suites and Suite Piccolo Principe have a fridge-freezer; Suite Mariasole also has a full kitchen.

All bathrooms have a large walk-in shower.

Yes, two bathrooms, both with an elegant walk-in shower.

Yes, Suite Piccolo Principe has a double sofa bed in the living room in addition to the bedroom.

Use the form on our Contact page, message us on WhatsApp at +39 328 281 1779, or book through Airbnb.

Prices depend on the apartment, dates and number of guests. Send us your dates and we’ll reply with an exact quote.

Usually within a few hours; on Airbnb Leonardo typically replies within an hour.

Leonardo manages them directly — an Airbnb Superhost for 9 years, with no agency in between.

Leonardo has over 840 Airbnb reviews averaging 4.86/5: L&D 51 Suites 4.87, Suite Mariasole 4.84 and Suite Piccolo Principe 4.9.

The minimum number of nights may vary by season. Tell us your dates and we’ll confirm availability.

Change and cancellation terms depend on the rate and booking channel and are stated when your booking is confirmed.

No. In Florence the tourist tax for apartments is €6 per person per night (2026 rate), up to 7 nights, paid separately.

No, children under 12 are exempt from the Florence tourist tax.

Yes, if dates are free: all apartments are in the same area, a few minutes’ walk from each other.

All apartments have self check-in with a key safe: you receive instructions before arrival and let yourself in.

Yes, self check-in makes arrival times flexible. Just tell us your expected arrival time.

Check-in time is stated in your booking confirmation. Message us in advance for special requests.

Check-out time is stated in your booking confirmation and in the apartment instructions.

It depends on that day’s bookings: ask us in advance and we’ll do our best.

At Luggage Storage Hub, our automated locker service at Via Palazzuolo 170, near the station and the apartments: open every day from 7am to 11pm, with access via your personal code.

Self check-in instructions are sent before your arrival.

Yes, Italian law requires registering the ID documents of all guests; we explain how before you arrive.

Yes, Leonardo provides direct assistance throughout your stay, including on WhatsApp.

Simply follow the instructions left in the apartment and return the keys as indicated.

In Florence’s historic centre, around Piazza Ognissanti and Santa Maria Novella, near the Arno riverside.

5 to 8 minutes on foot: about 5 minutes for L&D 51 Suites, 5-6 for Suite Mariasole and 7-8 for Suite Piccolo Principe.

About 15 minutes on foot.

About 15 minutes’ walk along the Arno.

Yes, it is central, residential and elegant, and quieter than the streets around the Duomo and the station.

Ognissanti Church with Botticelli’s tomb, Ghirlandaio’s Last Supper, the Basilica and historic pharmacy of Santa Maria Novella, the riverside and Cascine Park.

Yes, there are several supermarkets and food shops within walking distance in the centre and around the station.

Yes, Suite Piccolo Principe is a few metres from the Polimoda entrance.

On Lungarno Vespucci, right in front of Piazza Ognissanti, or at Piazzale Michelangelo for the city’s most famous view.

Yes, all the main sights in the centre are 5-20 minutes away on foot.

Take the T2 tram from outside the terminal to the Santa Maria Novella area in about 20 minutes, or a taxi in about 20 minutes.

Since 1 August 2026 a standard bus and tram ticket costs €2 and is valid for 90 minutes.

Take the direct shuttle bus to Florence Santa Maria Novella, or the People Mover to Pisa Centrale and then a regional train.

Get off at Firenze Santa Maria Novella: the apartments are 5-8 minutes away on foot.

Yes, but the historic centre is a ZTL. We recommend parking in a garage such as Garage Europa at Borgo Ognissanti 29.

The most convenient garage is Garage Europa, Borgo Ognissanti 29, one minute away. There are also car parks around the station and at Fortezza da Basso.

It’s the camera-controlled limited traffic zone of the historic centre: active 7:30am-8pm on weekdays and 7:30am-4pm on Saturdays.

Yes, from April to October the night ZTL is active on Thursday, Friday and Saturday from 11pm to 3am.

Yes, there is a fixed fare from Florence airport to the historic centre; check the current amount with the driver before setting off.

No, the city is best seen on foot. A car is only useful for Tuscany day trips — rent one just for those days.

Suite Mariasole welcomes pets. For the other apartments, please message us before booking.

Yes, especially L&D 51 Suites, whose 2 bedrooms and 2 bathrooms make it ideal for families.

Ask us when booking and we’ll tell you what we can provide.

Yes: the centre is largely pedestrian and there are gardens like Boboli and Cascine Park, great views and artisan gelato.

Climb Giotto’s Bell Tower, explore the Boboli Gardens, run around Cascine Park and admire the city from Piazzale Michelangelo.

The apartments are in historic buildings with stone staircases; if you have mobility needs, please message us before booking.

As they are in historic buildings, please contact us before booking so we can find the most suitable option together.

Yes, tell us your needs and we’ll recommend the most comfortable apartment.

No, they are exempt.

Cascine Park, Florence’s largest park, is a 15-20 minute walk along the Arno.

Two days cover the highlights; with 3-4 days you can enjoy the museums calmly and take a Tuscany day trip.

Day 1: Santa Maria Novella, the Duomo, Piazza della Signoria, the Uffizi and Ponte Vecchio. Day 2: Oltrarno, Pitti Palace, Boboli, Santa Croce and Piazzale Michelangelo.

Booking online is strongly recommended to avoid long queues, especially in high season.

The original is in the Accademia Gallery, a few minutes from the Mercato Centrale. A copy stands in Piazza della Signoria.

Yes, but you must book a time slot in advance. There are many steps and no lift.

Piazzale Michelangelo, especially at sunset; San Miniato al Monte is just above it.

In Ognissanti Church on Piazza Ognissanti, a short walk from our apartments.

The former refectory next to the church at Borgo Ognissanti 42, with Domenico Ghirlandaio’s Last Supper painted around 1480. Opening hours are limited, so check before visiting.

The historic pharmacy of the Dominican friars, opened to the public in 1612, at Via della Scala 16. Entry to the shop and historic rooms is free.

Every Tuesday morning in Cascine Park, until around lunchtime.

Spring (April-June) and autumn (September-October) are mild; summer is hot and busy, winter quieter.

Yes, July and August are often very hot: the air conditioning in our apartments makes a real difference.

In traditional trattorias in the centre and the Oltrarno; it is priced by weight and served rare.

The covered San Lorenzo market, with food stalls on the ground floor and a street-food hall upstairs.

Ribollita, pappa al pomodoro, lampredotto, bistecca alla fiorentina, schiacciata and cantucci with vin santo.

Handmade leather goods, marbled paper, perfumes from the Santa Maria Novella pharmacy and Tuscan food products.

Almost everywhere, but carry some cash for markets and small shops.

Yes, tap water in Florence is drinkable and there are public water fountains around the city.

Yes, respectful clothing is required in churches, with shoulders and knees covered.

Yes, it is a safe city. As in any tourist area, watch your bags and wallets in crowded places.

Favourites include Pisa, Siena, San Gimignano, the Chianti, Lucca and Fiesole.

By regional train from Santa Maria Novella station, a few minutes’ walk from the apartments.

By bus or train; to see the Chianti and San Gimignano as well, a car is easier.

By city bus from the centre: it soon climbs to the hill with a lovely view over Florence.

Yes, with organised wine-tasting tours departing from Florence.

Yes, just for those days: pick it up and drop it off outside the ZTL to avoid fines.

Yes, by regional train from Santa Maria Novella.

Yes, the Tuscan coast (for example Viareggio) is an easy day trip by train or car.

Yes, by train with changes or on organised day tours, though it is a long day.

Our blog has practical guides on what to see, getting around, the ZTL, the tourist tax and walking itineraries.